At diamond game, your privacy matters as much as your gameplay. This Privacy Policy explains exactly what personal information we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own data. Please read this page carefully before registering at diamondgame.bet.
Last updated: January 2025. This policy applies to all users of diamondgame.bet accessing the platform from the Philippines.
diamond game operates the online gaming platform available at diamondgame.bet, serving players based in the Philippines. When this policy refers to "we," "us," or "our," it means the diamond game platform and its operating entity. We act as the data controller for all personal information collected through the platform. If you have any questions about how your data is handled, you can reach our support team directly at [email protected]. We are committed to handling your personal information responsibly and in line with applicable Philippine data protection laws.
When you register and use the platform, we collect the following categories of personal information:
We only collect information that is necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law.
We use the personal information we collect for the following purposes:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. We will not send you unsolicited marketing communications without your explicit consent.
We process your personal data on the following legal grounds: (a) performance of a contract — processing is necessary to provide you with the gaming services you have signed up for; (b) legal obligation — we are required by Philippine regulations to verify player identities and maintain transaction records; (c) legitimate interests — we process certain usage data to keep the platform secure and to prevent fraud; and (d) consent — where we ask for your agreement before processing data for a specific purpose, such as optional communications. You may withdraw consent at any time by contacting [email protected], though this will not affect processing that has already taken place.
We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating the platform — for example, payment processors, identity verification services, and cloud hosting providers. These partners are contractuallyobligated to handle your data securely and only for the purposes we specify. We may also disclose your information to law enforcement or regulatory authorities where required by Philippine law or a valid legal order. We will not share your data with any third party for their own marketing purposes. If we ever transfer data outside the Philippines, we will ensure appropriate safeguards are in place to protect your information.
The diamond game platform uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the site. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which pages are most useful so we can improve the experience for Filipino players — these are collected in aggregated, anonymised form only. You can manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the platform, such as staying signed in between sessions.
We retain your personal data for as long as your account is active and for a period afterwards as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to comply with anti-money laundering requirements. Usage logs and session data are retained for a shorter period and are deleted on a rolling basis. When data is no longer needed, we securely delete or anonymise it so it can no longer be linked back to you. If you request account closure, we will begin the deletion process for data we are not legally required to retain.
As a player based in the Philippines, you have the following rights over your personal data:
To exercise any of these rights, please contact us at [email protected] with your account details and the specific request. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request to protect your account security.
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission, access controls limiting who within our team can view personal data, and regular security reviews of our systems. Despite these precautions, no online platform can guarantee absolute security, and you should also take steps to protect your account — such as using a strong, unique password and not sharing your login credentials with anyone. If you suspect unauthorised access to your account, please contact us immediately at [email protected].
The diamond game platform is strictly for adults aged 21 and above in accordance with Philippine online gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered on the platform, we will immediately close the account and delete all associated personal data. If you believe a minor has accessed the platform using false information, please notify us at [email protected] so we can take prompt action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically so you are always informed about how your data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes, please reach out to us at [email protected] before continuing to use the platform.
A quick summary of the key points every Filipino player should know about how we handle personal information.
Your personal information is never sold to third parties for marketing or any other commercial purpose. We share data only with trusted service partners who help us operate the platform, and only under strict contractual obligations.
Filipino players have the right to access, correct, or request deletion of their personal data at any time. Simply contact our support team at [email protected] and we will handle your request promptly and in line with applicable law.
We use encrypted connections, strict access controls, and regular security reviews to keep your data safe. While no system is completely immune to risk, we continuously improve our defences to protect every player account on the platform.
Straight answers to the most common data and privacy questions from our players.
Now that you know how diamond game protects your personal information, join thousands of Filipino players enjoying casino-style games and fish shooting titles — with GCash and Maya deposits fully supported.